Livo
Case studies
Case studiesPrivate hospital · Barcelona

How Hospital de Barcelona transformed its care planning

The first hospital to put its trust in Livo went from using the platform as occasional summer cover to building it into its long-term planning strategy, shifts and permanent vacancies included.

ProductsLivo TurnosLivo Ofertas
Hospital de BarcelonaHospital de Barcelona
Since day one
Relationship with Livo
Nursing planning
Area
Shifts and vacancies
Current use

The case in numbers

2
Products in use
100%
Of the process managed in the app
1.º
Hospital to trust Livo

Hospital de Barcelona was the first hospital to put its trust in Livo, becoming a strategic ally from the platform’s earliest days. With a long track record in the Catalan healthcare sector, this private hospital stands out for how readily it adapts, its commitment to innovation in care and its concern for the quality of life of its professionals.

Rocío Marcos, a nurse and now planning supervisor, took the first step towards digitising shift management. Since then, the hospital has followed Livo’s full evolution as a workforce management tool.

On this page
  1. The daily challenge of planning with scarce resources
  2. An intuitive solution with constant human support
  3. A tool that meets the needs of each centre
  4. A model of collaboration built on trust
Challenge

The daily challenge of planning with scarce resources

Nursing planning is one of the most pressured areas in any hospital, especially at critical times such as the summer. Unexpected absences and the need to guarantee holidays for the core team are a real challenge for planning teams.

Unfilled shifts and overload

Publishing shifts at the last minute was a constant. The pressure fell on a handful of people, making it hard to strike a balance between cover and staff wellbeing.

Slow processes with no visibility

Without a structured tool, handling urgent needs took time, phone calls and a great deal of manual coordination.

The hospital’s planning team was looking for a solution that was easy to integrate and delivered immediate results without adding complexity.

I was the first person at the hospital to get Livo up and running. I started by publishing shifts, welcoming the first professionals and managing everything with you.
Rocío Marcos, Planning Supervisor
Solution

An intuitive solution with constant human support

By implementing Livo Turnos, Hospital de Barcelona was able to fill shifts immediately through a network of vetted professionals. But the real leap came with Livo Ofertas, the tool for filling permanent vacancies.

It was very easy to work with you right from the start. The tool is really simple and intuitive, and we place enormous value on our contact with you as professionals.

The Livo team supported Rocío and her staff throughout the whole process: from publishing the first shift to adopting the planning tool for managing permanent recruitment for the team.

Filling permanent vacancies

With Livo Ofertas, supervisors can post vacancies with specific requirements and receive pre-screened candidates for interview.

Agile management of one-off shifts

With Livo Turnos, the hospital posts a shift and receives vetted candidates quickly.

You have gone further than that. With Livo Ofertas we are still in the same easy rhythm, this time for managing these vacancies too.
Rollout and results

A tool that meets the needs of each centre

The way Livo is used within the hospital has grown naturally, step by step. It began as occasional summer cover and today it is part of the long-term planning strategy.

  • A faster permanent recruitment process: From posting the vacancy to receiving candidates, the process is quick and frictionless.
  • Easy to use for the planning team: Every stage of the process is handled in the app, with no red tape and no external paperwork.
  • Operational simplicity: The tool fits the hospital’s way of working without adding operational load.
  • Constant support from the Livo team: Human support from the very first moment.
Conclusion

A model of collaboration built on trust

The impact is measured not only in shifts filled or vacancies managed, but in the daily relief of having a team that responds and technology that works.

Livo supports hospitals day in, day out, offering real solutions to the people who plan, who lead and, above all, who care. Because when the system works, professionals can focus on what matters most: the patient’s wellbeing.

Rocío Marcos
You find a solution to every problem and you always go further than expected.
Rocío Marcos, Planning Supervisor

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