What are cookies?
A cookie is a small text file that a website stores on your browser or device when you visit it. Cookies let the site remember your actions and preferences over a period of time and across visits.
The controller of this website is Livo Health SL. You can write to us at data@getlivo.com for any matter related to cookies or to your personal data.
Which cookies do we use?
These are all the cookies that getlivo.com may set. We do not use advertising or cross-site tracking cookies, and we do not share your browsing with social networks or advertisers.
| Cookie | Owner | Purpose | Type | Duration |
|---|---|---|---|---|
| NEXT_LOCALE | Livo (first party) | Remembers the language you want to view the website in. | Technical and preferences | 12 months |
| livo_cookie_consent | Livo (first party) | Stores your cookie decision so we do not ask you again on every visit. | Technical | 6 months |
| _ga | Google (third party) | Distinguishes visitors through a random identifier. It is only set if you accept analytics cookies. | Analytics | 2 years |
| _ga_<identifier> | Google (third party) | Keeps the session state in Google Analytics 4. It is only set if you accept analytics cookies. | Analytics | 2 years |
The first two are strictly necessary: without them we cannot show you the website in your language or honour the decision you make about cookies. That is why they do not require consent, in accordance with article 22.2 of the Spanish LSSI.
The content administration area (/admin) uses session cookies from the provider Sanity. They only affect Livo staff with authorised access, never website visitors.
Legal basis
Technical cookies are set because they are essential to provide the service you request from us. Analytics cookies are set only with your consent, which we request through the banner shown on your first visit and which you can withdraw at any time. Until you accept it, no Google script is loaded and no request is sent to their servers.
How to change your decision
You can review or withdraw your consent whenever you want. When you withdraw it, we delete any analytics cookies that had been set.
You can also block or delete cookies from your browser settings: Chrome, Safari, Firefox or Edge. Please note that disabling technical cookies may affect how the site works.
Third-party cookies and international transfers
The only third party with access to data through cookies is Google Ireland Limited, which provides the Google Analytics 4 service as a data processor. Google may process this data on servers located outside the European Economic Area, relying on the EU-US Data Privacy Framework and on the European Commission standard contractual clauses. You can review how Google handles this information in its privacy policy and install the Google Analytics opt-out add-on if you prefer to block it on every site you visit.
Changes to the cookie policy
This policy may be updated to adapt to legislative changes or changes to the site. If we add new cookies, we will ask for your consent again. The date of the last update appears at the top.
Contact
For any query about our cookie policy, contact us at data@getlivo.com. You can also file a complaint with the Spanish Data Protection Agency (aepd.es).