Frequently asked questions
Common questions about using the Livo platform. Can't find what you're looking for? Get in touch.
- Livo is the platform that connects healthcare professionals with healthcare centers. We manage one-off shifts, job offers and internal teams from a single place.
- Healthcare professionals with an official qualification. The categories currently available are: nursing, nursing assistants (TCAE), and doctors. We verify every profile before activating it.
- Yes. Registration and use of the platform is completely free for professionals.
- Payment is handled directly by the contracting center in the terms agreed between the parties. Livo facilitates the connection and administrative follow-up.
- From the Livo app. Filter by specialty, date or location, apply for the shift and, if selected, you'll receive a confirmation with all the details.
- Let us know as soon as possible so we can find an alternative. Unjustified last-minute cancellations may lead to temporary penalties on your account.
- We comply with GDPR and the Spanish LOPDGDD. We only share the data strictly necessary with centers and never use it for purposes different from those described in our privacy policy.
- From the settings section of your account. You can also write to soporte-profesional@getlivo.com and we'll help you.