This Cookie Policy is part of the Livo Platform, which includes the Website, www.getlivo.com, as well as its mobile Applications.

By using the Website or Livo's mobile Applications, we will store or access information on your device through cookies or other similar technologies to process your personal data. The objective of this Cookie Policy is to explain what cookies are, how they are used on our Platform, and how you can manage them.

What are cookies?

Cookies are small text files that the browser stores on your device (e.g., computer, mobile phone, tablet) when you visit a website. Other technologies are also used for the same purposes, including any means of data storage on your web browser or device, identifiers related to your device, and other software. They are widely used to ensure websites function properly and to allow efficient navigation. In this Cookie Policy, all these technologies are referred to as cookies.

Our cookies are used to achieve better functioning and higher performance of the Platform. Additionally, we will use the information stored in the necessary cookies to provide you with the requested features and services.

Acceptance of cookies

By accessing and browsing the Livo Platform, and in accordance with current data protection regulations, we inform you about the use of cookies, giving you the option to expressly accept them and to access more information through this Cookie Policy.

You should know that if you continue browsing, you will be giving your consent to the use of these cookies. Notwithstanding the above, you can choose the cookie settings through the 'Cookie Settings' option and even if you do not want to install any cookie, except for those strictly necessary that allow you to access the Website in a basic way and are essential for its operation, you can deactivate them at any time.

How can I manage cookies?

When you first access the Livo Platform, use it after a long period of time, or even browse our Website in incognito mode, you will see a cookie notification at the bottom of the window and you will need to accept all cookies, reject them, or configure your preferences, thus choosing the type of cookies you want to install on your device.

What types of cookies do we use?

In order to guarantee your privacy and to give you full decision-making capacity regarding the use of cookies, we inform you that by browsing and accessing the Livo Platform, the following types of cookies may be used:

(a) Strictly necessary cookies: these are cookies that are necessary to provide the requested service and to remember configuration preferences.

(b) Technical cookies: these are those that allow the User to navigate through a web page, platform, or application and to use the different options or services available in it, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the items that make up an order, carrying out the order purchase process, making a request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound, or sharing content through social networks.

(c) Analysis cookies: these are those that, when processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the usage made by users of the offered service.

(d) Third-party cookies: Livo may use third-party services that, on behalf of this Website, collect information for statistical purposes regarding the User's use of the Website and to provide other services related to the activity of the Website and other Internet services.

How can I delete cookies?

If the User accepts cookies and later wants to delete them, they can use the cookie deactivation tools of the different browsers or through the system enabled by these third parties for that purpose through the links provided for that purpose. For information purposes, without any commitment regarding their update by Livo, we provide you with the following links:

• For more information about Internet Explorer click here

• For more information about Firefox click here

• For more information about Google Chrome click here

• For more information about Safari click here

• For more information about Safari for IOS click here
   

If you disable cookies, some functionalities of the Platform may not respond correctly.

Last update: August 2023.